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Cookies Policy

In the text below wherever “website” or “Tripmentor” is mentioned, hereinafter is referred to as the website located at the electronic address

We use cookies, in accordance with the usual practices of the internet, in order to facilitate and improve your access and browsing in Tripmentor, and to receive some information about it.

Cookies are small files stored by the server of the website on the hard drive of the computer or other electronic device on which you access Tripmentor.

Cookies are unique to each web browser (web browser, eg Google Chrome, Mozilla Firefox, etc.) and contain information about the websites you visit and the devices you use.

In general, cookies perform many functions, such as facilitating your browsing from one web site to another, storing your preferences and generally improving the web browsing experience.

Cookies are divided into different categories depending on the purpose they serve and the way they work.

At Tripmentor we use “strictly necessary” cookies and performance cookies to receive information about traffic and the way users navigate.

Strictly necessary cookies

The role of these cookies is to store information or gain access to information already stored on your device, for the sole purpose of transmitting a communication via electronic communications network or, to the extent that is deemed necessary to provide an information society service, which has been explicitly requested by the user.

According to the relevant legislation, you can not choose whether to reject the installation of these cookies, as without them it would not be technically possible to provide services by Tripmentor.

NameSourceWhat it is used for
Session cookieTripmentorSaved to registered users only after logging in, and deleted by closing the browser
Persistent login cookieTripmentorSaved only to registered users who have enabled the “Stay Connected” option when logging in. This cookie is deleted only if the user chooses to log out of Tripmentor (“Logout” option in the main menu). Note that the session associated with this cookie has some restrictions on access to specific Tripmentor pages. For example, to modify your profile information you need a session cookie, which means that you will be prompted to re-enter your email address and password.
cookie-agreedTripmentorUsed to display the message regarding the acceptance of cookies and the storage of the user’s choice. It lasts 100 days.
has_jsTripmentorSaved to all Tripmentor visitors for the duration of the session. It is active until visitors leave Tripmentor (close the browser or tab) and allows the site to know if the visitor’s browser supports the Javascript language.

Performance cookies (third party)

These cookies collect information about how visitors use Tripmentor such as the pages they visit most often, the page from which they visited, the type of browser they use and more.

We use cookies for the sole purpose of analyzing traffic and improving Tripmentor performance, while taking appropriate technical and organizational measures to securely process your data, e.g. IP address pseudonymization.

NameSourceWhat it is used for
_ga Google Used by Google Analytics to separate users by collecting information such as browser data, visitor origin, and pages visited within Tripmentor. Duration: 24 months after the end of the session
_gid Google Used by Google Analytics to separate users by collecting information such as browsing data, visitor backgrounds, and pages visited within Tripmentor. Duration: 24 hours after the end of the session
_gat Google Used by Google Analytics to slow down the request rate, limiting data collection to a high-traffic website. Duration: 1 minute

About Google Analytics (anonymization)

We use the Google Analytics service to record Tripmentor traffic.

Google Analytics is the most popular traffic measurement service, which is technically based on the use of cookies.

We use Google Analytics to improve Tripmentor, such as to decide which page to improve and how to do it. We do not have ads on the Website and we do not use third party providers to place ads.

The storage time of the collected data is 26 months.

Google Analytics is owned by Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.

Google cookies are used to store certain information, such as the duration of the visit to Tripmentor, the type of browser used, the location from which the visit originated and their frequency. In order to have access to this data, we allow Google Analytics to place cookies on the hard drive of the visitors’ computer or other electronic device. Each time they visit a different page within Tripmentor, the browser they use submits data to the Google Analytics platform in an automated, encrypted, and aliased manner. As part of Google Analytics, Tripmentor uses the “Anonymize IP” feature.


With this feature, your IP address is restricted by Google and aliased when you access Tripmentor.

More information about your data processing policy from Google can be found at Google privacy policy

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and for the use of cookies within the Google Analytics service here.

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Technical information about Google Analytics cookies is available here.

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You can block your data collection altogether via Google Analytics by installing the add-on in your browser:

Log Files

Due to the nature and mode of operation of the internet, as soon as you visit Tripmentor, our server records in a special file (log file) your IP address, which is personal data, even if we are not able to identify you based on this element.

Furthermore, logs also help us to record information about the type of browser and operating system you are using and other information about your online visit, such as the URL, the date and  time of your visit.

This information is stored exclusively for the absolutely necessary period in order to ensure the security of networks, information and services from accidental events or illegal or malicious actions that endanger the availability, authenticity, integrity and confidentiality of the stored or transmitted data ( eg control of “denial of service” attacks).

How you can control cookies through the browser

All Tripmentor visitors have the ability to change the settings in the browser (web browser) they use in relation to cookies and their acceptance. You can choose, depending on the browser, between automatically accepting all cookies (usually this is set as the default), having a warning that cookies are used in certain cases and not allowing cookies in general. To manage and disable cookies, follow the relevant instructions per browser:

Internet Explorer

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    Mozilla Firefox

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    Google Chrome )

    Safari )

    Opera  )

For any information regarding the use of cookies by us, do not hesitate to contact